- CANCELLATION POLICY
- Kalologie locations have a 24-hour cancellation policy. Please call your Kalologie Spa location with at least 24-hours notice to reschedule or cancel an appointment. No-shows or late cancels will result in a forfeiture of prepaid treatment appointments. No-shows or late cancels for non-prepaid appointments will result in a cancellation fee. Please see the location site of your local Kalologie spa for site-specific cancellation fee amounts. This policy also applies to first-time free consultations and appointments booked within 24 hours of appointment time.
- LATE ARRIVALS
- Please arrive at least five minutes prior to scheduled appointment times for client check-in (15 minutes for first-time appointments). Advanced notice of anticipated late arrivals is appreciated. Accommodations for late arrivals will be attempted for the next earliest available time, however, Kalologie locations cannot guarantee the ability to do so.
- RETURN POLICY
- All online product sales and product and treatment sales at Kalologie locations are final. No refunds are made for products, treatments, or prepaid treatments or packages after purchase. Unopened products in sellable condition may be exchanged within seven days of purchase. The prorated value of unrendered, prepaid treatments may be applied towards the purchase of alternative Kalologie location treatments or products as required.
- TREATMENT RESULTS
- All clients are different and client treatment results will vary. Kalologie locations make no guarantee, implied or otherwise, regarding treatment results. If follow-on treatments are required, additional charges may apply.
- SERVICE REFUSAL RIGHT
- Kalologie locations reserve the right not to provide service to anyone at any time and for any reason.
- Information on this Site is believed to be reliable and accurate at the time it is posted; however, Kalologie does not guarantee the accuracy, completeness, currentness or non-infringement of any of the information on this Site. Information on this Site may contain technical inaccuracies, typographical errors, or information that may become outdated over time. Kalologie assumes no obligation to keep current or update the information or documents on this Site. Kalologie may from time to time and without notice make improvements and/or changes in the products, programs, and services described or made available at this Site.
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- INTELLECTUAL PROPERTY AND LIMITATIONS ON ITS USE
- The Kalologie mark and logo are trademarks of Kalologie IP LLC; other trademarks are owned by Kalologie IP LLC or its affiliated entities or are used with the permission of their respective owners (collectively “Trademarks”). You agree not to use or display Trademarks without the prior written consent of Kalologie IP LLC or the owner of such mark.
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